Winn Group · accident management & personal injury
Four times the leads. Same size team.
Winn’s claims lifecycle couldn’t keep pace with the volume coming in. The bottleneck wasn’t legal work. It was repair invoices being keyed in, statuses being checked, the same data typed into three separate systems.
Toca now processes over a thousand repair invoices a month automatically. The end-to-end claims lifecycle runs around fifty per cent faster, a fifth of admin work has gone entirely, and roughly a hundred and sixty hours of staff time are returned to billable work every month. The partnership has since been extended for a further three years.
“We needed to reduce our case handling duration so that we could process more claims.”
Clint Milnes · Chief Information Officer, Winn Group
Legal IT Insider · and Winn Group press release
Bond Turner · complex personal injury, Anexo Group
Reports that took days now arrive in minutes.
Basic hire rate rebuttal reports are a fixed, recurring cost in credit hire: commissioned externally, waited on for days, paid for on every file that needs one.
Spectral analyses the hire details against market comparables and relevant authorities, then drafts the rebuttal for a lawyer to review and sign off, at up to eighty per cent below the cost of commissioning one externally. It runs alongside the firm’s existing CMS, under their own AI governance framework, which is what made it adoptable, not just impressive.
Partnership announcement · January 2026
JMK Solicitors · personal injury, Northern Ireland
At-risk files caught before they become write-offs.
Limitation, CPR, and court dates were being checked by hand across three or more systems, exactly the kind of work that goes wrong quietly. Toca Connect holds every date in one place and flags a file while there’s still time to act. A quarter fewer files are now at risk of write-off.
UK personal injury firm · anonymised, 70-strong team
Three to four hours per claim, down to seconds.
Building the impecuniosity position from a claimant’s bank statements was taking a case handler three to four hours per claim, across a seventy-strong team. Spectral reads the statements and returns the analysis in seconds. Every figure carries the page it came from, and a lawyer reviews and signs it off. The firm has asked not to be named.
